Owner FAQs

We manage a wide range of residential and commercial rental properties throughout the San Gabriel Valley, including single-family homes, apartment buildings, multi-family properties, condos and HOAs, as well as office buildings, retail centers and industrial properties.

At Fertig & Gordon Companies, Inc, we know that each property type needs a different management approach, especially when comparing residential management style versus commercial management.

That’s why we work with you to understand your property’s goal and offer tailored services that best suit the needs of your property.

We provide full-service property management for residential and commercial properties, designed not just to manage your property-but to maximize what it produces.

From marketing and tenant placement to rent collection, maintenance coordination, financial reporting, and day-to-day communication, we handle the full operation with structure and consistency.

Our approach goes beyond basic management. We focus on reducing inefficiencies, maintaining steady income flow, and creating a cleaner, more profitable system behind your property.

With our services, you don’t just remove the daily responsibilities-you gain better control, stronger performance, and a more reliable return on your investment.

Setting the correct rental price is crucial for attracting qualified tenants and maximizing your return on investment.

At Fertig & Gordon Companies, Inc, we conduct a detailed rental market analysis that compares your property to similar ones in the area. Considering factors such as location, property size, condition, amenities and current market demand, we recommend a competitive price that attracts strong applicants while optimizing your rental income.

We employ many strategies to minimize your vacancy time and attract strong, qualified tenants, who have stable income, strong rental history and a record of paying rent on time.

Some of these strategies include professional property listings using high-quality photos and virtual video tours, as well as advertising across major rental websites and social media.

Through our marketing, we make your property stand out among the competition, securing qualified tenants as quickly as possible.

During our tenant screening process, we evaluate all applicants, reviewing credit history, verifying employment and income, checking rental history and evaluating references from previous landlords. We also sometimes contact background checks.

In doing so, we are able to identify financially responsible applicants who have a positive rental history. This helps us reduce the risk of late payments, property damage and other tenant-related issues.

All applicants are screened using consistent criteria in compliance with California Fair Housing laws and local regulations.

We handle rent collection through a streamlined system that makes payments easy for tenants and consistent for property owners.

Our team offers tenants a secure online tenant portal that they can use to pay their rent every month. The portal allows for electronic payments, recurring payments and even reminders, helping ensure payments are received on time.

Most of our tenants pay rent on time – our screening process is very successful in identifying financially responsible tenants.

That said, if a situation arises in which a tenant falls behind on payments, we communicate with the tenant to address the issue promptly. If the tenant still fails to pay, we issue any required legal notices and follow California and local just-cause eviction laws when initiating the eviction process if necessary.

When a tenant submits a maintenance request online through the online tenant portal, our team evaluates the issue and coordinates with trusted vendors and licensed contractors to address the issue. We ensure repairs comply with California habitability requirements.

Our team also conducts regular maintenance and routine inspections to help prevent small issues from becoming costly problems. This also protects the long-term condition of your property.

Yes, we do conduct property inspections to ensure proper maintenance throughout the tenancy.

We typically conduct inspections at both move-in and move-out, as well as periodically throughout the lease period, with proper notice to tenants as required by California law.

At Fertig & Gordon Companies, Inc, we are the primary point of contact for tenants. We handle all questions, concerns, maintenance requests and lease-related matters on your behalf.

We maintain professional and consistent communication with tenants in order to resolve issues quickly and maintain positive landlord-tenant relationships.

Transparency is one of our key values. That’s why we offer all property owners with regular financial statements that provide a clear overview of their property’s performance, including income and expense statements, and other financial reports and documentation.

You can access these reports through the online owner portal, which allows you to review them at any time.

We carefully prepare lease agreements to clearly outline the responsibilities of both the tenant and the property owner, ensuring full compliance with California laws.

Our property managers handle the entire leasing process, including drafting the lease and reviewing the terms with tenants.

When it comes time for renewal, we evaluate market conditions and discuss renewal options with you.

Managing your own rental property may seem like a way to save money, but in reality, most owners end up losing money without realizing it.

Between underpriced rents, missed fees, inefficient processes, and time spent handling day-to-day issues, income is often left on the table while expenses continue to add up.

Self-managing also requires constant attention, experience, and knowledge of local regulations. Without the right systems in place, small issues can quickly turn into costly problems.

With decades of experience managing over 1,500 units in the San Gabriel Valley, we don’t just manage properties—we improve how they perform.
We implement structured systems for pricing, rent collection, maintenance coordination, and financial tracking so your property operates more efficiently and produces more consistent results

Instead of reacting to problems and hoping everything stays on track, you have a team focused on protecting your investment and maximizing what your property can deliver.

In short, it’s not just about saving time. It’s about making sure your property is actually working for you.

To get started, reach out to us today for a free consultation! Call us at 626-461-5283 or email info@fertigandgordon.com for more.